Technical support will resume working in the usual volume on the 10th of March, 2026 (Tuesday).
Contact us
By contacting Xeoma support, you consent to the processing of your personal data to the extent necessary to handle your inquiry. See our Terms and Conditions for details
Need a bank invoice? Select your product – Bank – Buy – and enter your email. Your invoice will be sent instantly.
Technical and pre-sales support is free of charge. We respond within one business day. Emails received late in the day will be answered the following business day. Paid support applies only to custom development requests or VIP support outside of our usual scope. Contact us for a quote.
Any questions? Let’s talk!
Schedule a conference call with us through Google Meets, Zoom, Microsoft Teams etc. to discuss all things partnership!
We offer personalized demos, onboarding sessions, remote setup assistance, unlimited consultations, and more.
We urge you to refrain from using emails that contain personal data, and from sending us personal data in any other way. If you still do, by submitting this form, you confirm your consent to processing of your personal data
Phone support is available in English only.
For support in other languages, contact us by email.
+44(20)3807-04-87
United Kingdom, London
0700-1600 BST (GMT)
+1(646)757-12-87
USA, New-York
02:00am – 11:00am EST(GMT-5)
+1(888)755-27-86
USA, toll-free
02:00am – 11:00am EST(GMT-5)
+49(1515)290-35-08
Germany, Bonn
800-1700 CET (GMT+1)
+420(296)399-390
Czech Republic, Prague
800-1700 CET (GMT+1)
+45(78)73-32-86
Denmark, Copenhagen
800-1700 CET (GMT+1)
+972(3)7621576
Israel, Tel Aviv
900-1800 IST (GMT+2)
+7(727)312-2333
Kazakhstan, Almaty
1200-2100 GMT+5
+370(69)19-87-86
Lithuania, Kaunas
900-1800 EST (GMT+2)
+31(970)1028-10-86
Netherlands, Amsterdam
800-1700 CET (GMT+1)
+7(900)348-42-71
Russia, Kaliningrad
0900-1800 GMT+2
+46(10)450-09-88
Sweden, Stockholm
800-1700 CET (GMT+1)
+41(31)588-00-86
Switzerland, Bern
800-1700 CET (GMT+1)
Messengers:
WhatsApp: +16467571287
Telegram: @xeoma_surveillance
WeChat: +16467571287
Live chat: See below
900-1500 GMT
Support Hours:
LIVE CHAT
Click below to start a chat:
Your contact details will never be shared with third parties or used for marketing.
Also from FelenaSoft: KnownCalls — a free Android app that blocks robocalls, telemarketing, and spam calls automatically. Learn more about the KnownCalls app.
ABOUT US
FelenaSoft has been developing software products since 2004. Our main goal is to create quality product for our customers. Xeoma has been a commercially active product for over ten years and is registered with The Ministry of Digital Development, Communications and Mass Media.
We also offer custom software development services. Our depth of experience, specialized engineering focus, and competitive rates allow us to deliver high-quality solutions across a wide range of requirements.
AUTHORIZED GLOBAL REPRESENTATIVES
FelenaSoft operates through a network of authorized representatives worldwide. The offices listed below are official Xeoma resellers and are equipped to support customers in their regions.
Europe
Germany
Erlenbachstrasse 1-3, 89155 Erbach
+49(0)730 592 8383
Germany
Maxstrasse 3, 22089 Hamburg
+49 40 5598455-0
Denmark
Bastrupvej 535, 3480 Fredensborg
+45 5182 2244
Italy
Via Livorno, 60, 10144 Torino (TO)
+39(0)111 975 0951
Netherlands
PO box 80152, 3508 TD Utrecht
+31 850 208 000
UK
Unit C1 Brearley Place, Baird Road, Quedgeley Gloucester GL2 2GB
+44(0)330 016 7680
UK
109 Festing Grove, Portsmouth, Hampshire, PO49QE
+44 2392006581
Belarus
Minsk region, Minsk area, Zaslavl city, Naberezhnaya str. 1-2, room 310
+375-17-388-10-89
MENA
MENA area, especially United Arab Emirates, Saudi Arabia, Kuwait, Qatar, Egypt, Iraq
GREENOLOGY ENGINEERING LTD
Main office: 82A Andrea Avraamidi, Strovolos 2024, Nicosia Cyprus.
Local offices throughout MENA.
FelenaSoft’s HQ: BC KenDala, Dostyk Avenue 38, Almaty 050010
+7(727)312-2333
Taiwan
No.54, Ronghua St., North Dist., Taichung 404
+886 422 360 778
Thailand
9 Srinakarin 38, Nong Bon, Prawet, Bangkok 10250
+662 770 9700
Australia
Unit 2/1-3 Business Drive, Narangba, QLD, 4504
+61 1300 783 222
America
United States, OR
2635 Perkins St NE, Salem, Oregon
+1 503 922 0540
United States, FL
18134 SW 92 Court, Palmetto Bay
+1 760-975-8000
SEND US A MESSAGE
We welcome all feedback, bug reports, and feature suggestions for the Xeoma IP camera software. Your input directly influences how Xeoma develops.
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We urge you to refrain from using emails that contain personal data, and from sending us personal data in any other way. If you still do, by submitting this form, you confirm your consent to processing of your personal data
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